A phone # that I NEVER used is showing as registered to my Apple ID

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A phone # that I NEVER used is showing as registered to my Apple ID

I got an alert that a new phone # is registered to my Apple ID on my Apple Devices that I. NEVER. registered. I live in TX and the phone # is NM. I do live on border of NM but I have NEVER had a NM phone #. I have no idea who this belongs to. It says the phone # is connected to my imessage and FaceTime. When I go to "Name, Phone Numbers, Email" in Settings the # is listed along w/ MY phone # and icloud.com. When I try to remove it, it tells me I need to Deregister it. Since I never registered it to begin with I of course do not have this iPhone. I then tried to deregister it under the "No longer have your iPhone?" and they are supposed to send a confirmation code but I have no idea where they are sending that code because I DO NOT have this iPhone that I am trying to deregister and I'm not getting the code in my messages or emails so it will not let me deregister it.

Posted on Oct 14, 2023 3:40 PM

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Answer 1

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Limnos

Level 10

427,067 points

Oct 14, 2023 9:41 PM in response to Slovett77

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support

For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support

For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support

Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support

Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles

A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support

Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for support and service - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

The other possibility is that this is a phishing message. Don't enter any information into links in the email if there are any. Use Apple service by entering the URL yourself based on what Apple provides on its web site.

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A phone # that I NEVER used is showing as registered to my Apple ID

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