I was refunded but I don’t see it in my account
I requested refunds and received a decision which was approved for being refunded. I don’t see where they sent the refund too.
iPad, iPadOS 16
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I requested refunds and received a decision which was approved for being refunded. I don’t see where they sent the refund too.
iPad, iPadOS 16
It takes awhile after a refund is approved before it appears. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
It takes awhile after a refund is approved before it appears. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Approved refund requests take up to 30 days for most payment methods and normally come to the one charged. Click here for more information.
If it's already been that long, ask your financial institution or the iTunes Store staff.
(245979)
I was refunded but I don’t see it in my account