Mophie magsafe car mount doesn't hold

I bought the Mophie charging vent mount with magsafe for my iphone 15 pro max, but it doesn't hold it up at all. I need the adjustable arm and it's as tight as it will go on both ends of it but is still easily moved, so obviously my iphone just flops down. I know it's kind of heavy, but it is listed as compatible with the 15 Pro Max. Is this a faulty unit or do they just suck?

iPhone 15 Pro Max, iOS 17

Posted on Nov 3, 2023 5:08 PM

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2 replies

Feb 16, 2024 11:26 PM in response to Nerdromon

I had the same issue as I just bought mine a couple days ago. However, I didn’t have a case on my iPhone 13 Pro Max. After some research, I found a site that states it is recommended to have a mag safe compatible case on your phone for the mount to work properly. I went to Walmart, bought a mag safe compatible case, put the case on my iPhone and voila, the mag safe mount works without any issues.

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Mophie magsafe car mount doesn't hold

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