Why is my payment method decline if the app I’m trying to get is free?

I’m trying to download an app and it’s telling me to sign in to my iCloud for it to get declined when the app if free and I already had it

iPhone 12

Posted on Dec 17, 2023 12:51 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2023 9:08 AM

missqueen17 wrote:

I’m trying to download an app and it’s telling me to sign in to my iCloud for it to get declined when the app if free and I already had it

You need to have a valid payment method on file even for free apps. You may be charged a small amount for verification purposes which will be refunded automatically.

1 reply
Question marked as Top-ranking reply

Dec 17, 2023 9:08 AM in response to missqueen17

missqueen17 wrote:

I’m trying to download an app and it’s telling me to sign in to my iCloud for it to get declined when the app if free and I already had it

You need to have a valid payment method on file even for free apps. You may be charged a small amount for verification purposes which will be refunded automatically.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my payment method decline if the app I’m trying to get is free?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.