You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Printer Offline

My printer was printing fine but now it says printer is offline and won't print. I have unplugged it and plugged it in again but that didn't fix the problem?


MacBook Air 13″, macOS 11.2

Posted on May 12, 2024 6:35 PM

Reply
2 replies

May 12, 2024 7:47 PM in response to klau151

What year model Mac..?

What brand and model is the printer..?

Are you using AirPrint via your Wi-Fi network or a USB connection..?

If AirPrint, do other computers and/or your smart phones see the printer on your network..?


Try reseting the Mac's printing system and then re-adding the printer,

as per > Reset the printing system on your Mac to solve a problem - Apple Support


If the printer can not be seen by the Mac or other AirPrint devices, visit the manufactures troubleshooting guide.

Printer Offline

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.