Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scam windows locked due to manual activity

My Mac is locked up a voice says same over and over pls call our support. Access to this PC has been blocked for security reasons. Do not turn your computer off. I turned it off but same shows up

Posted on Jun 4, 2024 10:57 AM

Reply
3 replies

Jun 4, 2024 11:23 AM in response to Beege100

This is a scam trying to gain access to your Mac.

see > Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


What web browser are you using....?

If you are using Safari, restart in Safe Mode and clear your Safari web site history.

If not, Force Quit the web browser and follow that web browsers directions for clearing the web site history.

Jun 4, 2024 11:28 AM in response to Beege100

Only Criminals [attempt to] Lock your computer, to scare you into compliance.

NEVER respond to the BOGUS phone numbers provided by those criminals.


to get free, use entries in order from this list. You can stop when relief is obtained:


close the Browser window

Quit the Browser

Force Quit the Browser ...Command-Option-Escape to get force-quit window

Restart your computer

emergency uncontrolled Power-Down your computer with the Power button for 10 seconds


when Recovering:


holding shift will avoid loading previously-opened items


Scam windows locked due to manual activity

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.