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How can I cancel an order for AirPods Pro and get a refund?

I misplaced one of my airpods pro earbuds; in a panicked state, I ordered a replacement. Unfortunately, found the earbuds within 30 minutes of ordering. I attempted to return/cancel the order and Apple was reluctant to not letting me cancel and that I have to cough up the money for the replacement, whether I need it or not.


How can i cancel or return the earbuds and get a refund?


[Re-Titled by Moderator]



iPhone 6

Posted on Jul 18, 2024 1:06 PM

Reply
2 replies

Jul 22, 2024 8:34 AM in response to Essem7

If you ordered directly from Apple, you received an order confirmation email. At the bottom of that email is contact information for changing the order. Did you use that?


If you ordered through a reseller, Apple can’t help with that. And as we are your fellow end users, there is little we can do because sales/order/shipping issues are beyond the intended scope of these tech assist forums.

How can I cancel an order for AirPods Pro and get a refund?

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