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How many months before a post is no longer accessible?

I posted several questions less than 12 months ago on Apple Community. I no longer find those questions when I log into my account. I do not see a way to change the filter away from "Recent Activity". Is there a way to see those posts or did Apple purge them? If deleted, does Apple delete all posts after a specific time period, or is it because I have not logged into this account in over 6 months?


I put a lot of thought into writing those questions, my problem hasn't gone away, and now that I have time it would be helpful to have my posts available to send to Apple Support.



Mac mini (M2, 2023)

Posted on Aug 9, 2024 5:05 PM

Reply
7 replies

Aug 9, 2024 9:57 PM in response to ehsup

Yep you have to have a search term and then you can filter the results by the Author of the post. Using your name as a search term only brings up the posts that include your name in the text of the post. That will also be the case if someone quotes a post of yours as it would show your name in the post as this:


ehsup wrote:


Aug 10, 2024 8:58 AM in response to ehsup

ehsup wrote:

I posted several questions less than 12 months ago on Apple Community. I no longer find those questions when I log into my account. I do not see a way to change the filter away from "Recent Activity". Is there a way to see those posts or did Apple purge them? If deleted, does Apple delete all posts after a specific time period, or is it because I have not logged into this account in over 6 months?

There are two ways to look for those older threads. One, use the built-in forum search feature and search by your username. It appears you've found that.


The other way to search is through an internet search engine. Use this search term:


site:apple.com ehsup

Aug 9, 2024 5:21 PM in response to Ozzie1910

Ozzie,

When I clicked on My Subscriptions prior to submitting this question it was empty. Now I see this brand new post in My Subscriptions, but nothing else.


I did just discover a way to find my old post. I searched on my user name. That brought up half a dozen posts, one of them dating back 12 years. The search results only showed posts that had responses. I submitted three posts last fall that nobody responded to, those posts do not appear in the search results.


So, I have what I need right now, but it is troubling that I don't see my history like I should.

Eric

Aug 9, 2024 5:48 PM in response to Mac Jim ID

Interesting. The search you sent found 8 other posts I've made in the past, not one of these results was included in a global search results for just "ehsup".


I tried searching for just "ehsup" in Authors, but it returned zero results.


I tried searching for "password" up top filtered by Author set to "ehsup" and got 7 results, six of which were not included in my initial global search for "ehsup".


Not sure what to make of this, but appreciate your help.

Eric



How many months before a post is no longer accessible?

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