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I am a uni student recently bought a macbook air with the education pricing and I opted the macbook to come with an airpods the total was 1,606.77USD and 3 mins later there was a notification from my bank telling that there was an additional 250 usd to be paid which was the airpods. I thought the air pod was supposed to be part of the promo or smt can someone tell me or help me with my problem?
We are end users like you here, not Apple. We have zero access to Apple's financial systems, so cannot research this on your behalf. You must work directly with Apple. They will not see your issue here.
Any emails you received from Apple regarding the purchase has a section at the bottom with contact instructions for questions about an order.
DOUBLE TRANSCATION PAID
