You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I cancel my order and request for a refund ?

I made an apple cash purchase at solar flame torch in June and have not received my item. How do i cancel and get a refund. Solar is not answering only keep saying my item is still on the way.


[Re-Titled by Moderator]

iPhone 8, iOS 14

Posted on Aug 12, 2024 9:32 AM

Reply
1 reply

Aug 12, 2024 9:42 AM in response to lameshia17

Apple Cash is a prepaid debit card and as such has very limited fraud protection. Your best recourse is to continue your claim with the merchant. However, you can also review what an Apple Cash Specialist may be able to offer.


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

How do I cancel my order and request for a refund ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.