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My refund was approved but I did not receive the money yet

i asked for a refund and the day after they accepted it and on wallet it actually said they sent the money but on my actual bank account i didn’t get any of my money


[Re-Titled by Moderator]

iPhone 13 mini, iOS 17

Posted on Sep 2, 2024 8:03 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2024 8:07 AM

Review the information in the Support Article:

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Check the status of a refund for apps or content that you bought from Apple - Apple Support

9 replies
Question marked as Top-ranking reply

Sep 2, 2024 8:07 AM in response to alessandro_ip

Review the information in the Support Article:

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Check the status of a refund for apps or content that you bought from Apple - Apple Support

My refund was approved but I did not receive the money yet

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