Starkey Genesis AI hearing aid

Re: Starkey Genesis AI hearing aid : "hearing aids are connected, which is fine according to the routine

instructions, but the next time I check the settings, regarding the status of my hearing aids they show

not connected and I have to go through the connection process again."

Your paired iPhone should remain nearby when using your hearing-aids.

Wondering if your iPhone's IOS version is up-to-date:

You can check if an update is available in Settings > General > Software Updates.

If so, it is wise to back-up your data, before updating the iOS version.

and also

whether the hearing aids have the newest app / firmware update available installed.

You can check with your hearing professional, find update tips in the manual, or visit the manufacturer's website:

https://www.starkey.com.au/support/hearing-aids/receiver-in-canal/genesis-ai

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Re: "Is this what you have to do daily or am I missing something to save the connection"

Apple Support's online article: Use Made for iPhone hearing devices - Apple Support

Eg: says:

"When you unpair your hearing device from your Apple device, it disconnects

and will not reconnect to your Apple device until you pair it again."

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Trouble-shooting: a few things to try:

✽ Check the Settings to make sure your hearing aids are listed correctly, and are available there, for connection.

Check: Settings > Accessibility > Hearing Devices controls.

✽ Turn Bluetooth off, wait a few seconds, and turn bluetooth back on.

✽ Restart iPhone to re-establish the connection. Restart your iPhone - Apple Support

If your hearing device doesn't stay connected or work as expected. :

You can scroll to: "If you need help" in the article above

There you can work down through the suggested list of possible solutions.

All the best :-)