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apple watch deleting text messages from my phone after downloading WatchOS 11

I have an Apple Watch Ultra 1 version but after downloading WatchOS 11 and iOS 18 I’m unable to delete messages off my watch without simultaneously deleting those messages off my iPhone 13 Pro Max. Before iOS 18 I was able to delete messages separately off my watch and keep those messages on my iPhone.. Not anymore..

iPhone 13 Pro Max, iOS 18

Posted on Sep 20, 2024 9:46 AM

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Question marked as Top-ranking reply

Posted on Sep 23, 2024 3:42 PM

Follow up: I was on the phone with Apple Support, who escalated my call. We did a lot of screen sharing, apple recording/mirroring of the phone/watch and diagnostic logs. They have the recording of the actual issue happening and the logs and will be sending to engineering for further review. They said they will reach back out next Monday (I have a call scheduled with them) to discuss next steps. Hoping that maybe now that they have actual recordings of it disappearing from my phone when I'm deleting from my watch, they can look at the logs and create a fix!! I'll keep you posted!!

20 replies
Question marked as Top-ranking reply

Sep 23, 2024 3:42 PM in response to MegCarpin

Follow up: I was on the phone with Apple Support, who escalated my call. We did a lot of screen sharing, apple recording/mirroring of the phone/watch and diagnostic logs. They have the recording of the actual issue happening and the logs and will be sending to engineering for further review. They said they will reach back out next Monday (I have a call scheduled with them) to discuss next steps. Hoping that maybe now that they have actual recordings of it disappearing from my phone when I'm deleting from my watch, they can look at the logs and create a fix!! I'll keep you posted!!

Sep 24, 2024 1:32 PM in response to Mendelman79

I am so Aggravated!! I’ve called Apple Support and I was in the Apple Store with 3 veteran employees of 20 plus years each couldn’t figure it out!!! I also place a thread in Apple Feedback section hoping SOMEONE from Apple see it and responds because I do not like all those messages on my Apple Watch! I’ve always been able to delete messages separately from watch until the update.. what we need is REAL HELP! Like either an update or an Apple software engineer to get back to us!!

Oct 3, 2024 4:57 PM in response to Mendelman79

I’m having the same problem I have an iPhone 14 and ever since those to updates it’s been an issue I receive text both on my watch and phone I don’t want to keep them on my watch so I delete them I could do that before without it deleting them from my phone but then the updates happened and messed everything up I wish they would get it fixed I don’t want to keep having to go to my deleted text on my phone to recover the messages I deleted from my iwatch but wanted to keep on my phones this is aggravating and what’s up with all the updates anyway :-(

Oct 14, 2024 3:51 PM in response to Woobie51

I just called Apple about this issue myself. After trying to troubleshoot it, it was determined that they could not fix this issue that it was somehow a feature embedded in the iOS 18 upgrade. I was told to go to apple.com/feedback choose the iMessage option and fill out the form there. I have done this - and the more people that do this the more chance we can get this fixed with an iOS update eventually.

Sep 24, 2024 1:59 PM in response to Mendelman79

Mendelman79 wrote:

I have an Apple Watch Ultra 1 version but after downloading WatchOS 11 and iOS 18 I’m unable to delete messages off my watch without simultaneously deleting those messages off my iPhone 13 Pro Max. Before iOS 18 I was able to delete messages separately off my watch and keep those messages on my iPhone.. Not anymore..

People have been complaining for years that deleting a message on an iPhone didn't delete in the Watch and vice versa. It appears that Apple has finally made message deletion involving the watch consistent with all the other devices.


You can let Apple know your thoughts on the matter here:


Product Feedback - Apple

Oct 15, 2024 8:41 AM in response to Tripodcallieg

Tripodcallieg wrote:

I am having the same problem after my iWatch SE was updated to IOS 18.01. Every message I have deleted from my iWatch has delegated my texts on my iPhone 11 Pro Max

Yes, that's the way it works now.

This problem needs to be addressed by Apple and Fix !!! ASAP

I suspect this was a deliberate change on Apple's part as people have been asking for this for years.


Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple

Nov 22, 2024 9:31 AM in response to tpalacios13

tpalacios13 wrote:

I was hoping for a fix/update by now. But I agree. I use my phone for work. I keep messages on my new iPhone 16pro because I work with physicians and patients. Now I have keep all those messages on my watch. Where before I would just have messages from my family members on my watch. Its is so annoying. Ever since this new IOS update, apple programming jacked up the original configuration.

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple

Oct 9, 2024 5:00 AM in response to Mendelman79

As a follow up, Apple missed calling me back about the ticket. I was advised there was an update but twice the callback time was missed. Now a new twist, if I recover the messages that I deleted on my phone, they recover it on my watch as well. My phone messages are not connected to the cloud, so I am unsure why it would "sync" the response on the watch.

Oct 14, 2024 7:25 PM in response to Mendelman79

I am having the same problem after my iWatch SE was updated to IOS 18.01. Every message I have deleted from my iWatch has delegated my texts on my iPhone 11 Pro Max which has delegated fit is I never saved. I’m so disappointed because I was able to deleat messages on the iWatch but kept my iPhone message! I’m so mad. It’s insane. This problem needs to be addressed by Apple and Fix !!! ASAP

10/11/2024

apple watch deleting text messages from my phone after downloading WatchOS 11

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