iPhone 16 Pro Max Screen Unresponsive

There's a significant issue with the iPhone 16 Pro Max. I recently had my display replaced, and now it's functioning properly, just like my other device. Previously, it was laggy and unresponsive at times. This indicates that the problem is hardware-related. Don't wait for a software update.

Laggy screen. Unresponsive to touch. Especially around the corners. Can never “x” out of things. Force restart does not help. iPhone 16 Pro Max. Also has connectivity issues with Verizon everywhere.

Just bought a 16 pro max today and am incredibly disappointed as I’m having lag/unresponsive issues, it’s not a problem with apps as some say, it happens on my Home Screen and is happening as I type this now, months after release and still not fixed.

My issue with tap is when the icons are closer to the edges of the screen. I have to tap several times to get the screen to respond. iPhone 16 pro max is my first iPhone and I’m disappointed fr.

So they sent out a software update to address this issue and I will say it helped fix the problem for the most part BUT it does still occur here and there

My 16 pro just shut itself down and rebooted this afternoon and the screen has been completely unresponsive ever since. I've done a force restart and it made no difference. I cannot get into my phone at all. I'm just going to have to go to an Apple Store tomorrow I guess.

new iphone 16 pro has same issues, left top "go back" button is not working. so every time I have close all app and reopen, because I can not go back the privious page. it is so frustrated. I am about to return and keep use my 12 pro.

Yes, i have noticed it a lot around the edges. i’ve found myself having to repeatedly touch the little right corner x trying to exit out of something or when using “backspace” while typing. i upgraded from a 13 PM and never experienced this, and on the 16 PM i noticed it the first day. i’m going to wait a couple months for “new batches” to be made and if it doesn’t get better i’m hoping i can get a replacement. it’s THAT annoying.

Apple has released iOS 18.0.1, which resolves this issue and many other issues such as:

• Camera may freeze when recording macro mode video on the Ultra Wide camera in 4K with HDR turned off on iPhone 16 Pro models
• Messages may unexpectedly quit when replying to a message with a shared Apple Watch face
• Performance may be impacted due to an issue with memory allocation on some iPhone models

For information on the security content of Apple software updates, please visit this website:

Apple security releases - Apple Support

Yes, I’m on newest version as of today, they did some test and diagnosis here there, they said everything is fine, they didn’t find anything that needs to make repair or replace 😭😭, I’m not asking for refund, I want to have exchange, and my phone is brand new, they refuse, and I have to deal with it everyday so sad………

Same, I’ve noticed lately my screen isn’t responding to my touch I have to hit things multiple times for them to work. I’ve had mine since October. It was like this out of the box, went away, and now it’s back.

I have been working with Apple support and found an analyst who has taken the seriously and has forwarded logs to engineering. For me third-party apps is where it's the worst i.e. solitaire game for example.

They are asking for videos of the behavior, which I have been able to provide for a third-party app like Solitaire, but having trouble capturing on Apple apps, which is what they're looking for like messages or mail.

If anyone can easily replicate the behavior and take a video with another phone, it would be real helpful and I don't know how we could get it to me so I could upload it to engineering, but it's worth a try.

Feedback - iPhone - Apple

We should all give a feedback here mentioning the bug/problem we have with our screens, it says that the engineers go through all of the feedback even if they don’t reply back individually.

I’m having issues with touch screen also, sometime unresponsive, and faceID doesn’t work sometimes very annoying