iPhone 16 Pro Max Screen Unresponsive

Is anyone else noticing their iPhone 16 pro max being unresponsive sometimes when touching the screen, typing, swiping.


Im not even using a screen protector and it’s like it. Makes things seem really laggy sometimes.


Did not expect it on a brand new iPhone.

iPhone 16 Pro Max, iOS 18

Posted on Sep 21, 2024 9:11 AM

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Posted on Sep 22, 2024 4:48 PM

I have noticed typing on the keyboard sometimes just doesn’t register letters or the space bar. I took it to Apple, ran diagnostic tests and there wasn’t anything wrong. It is extremely laggy and doesn’t pick up key entries. Pls fix!

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Nov 9, 2024 3:49 AM in response to PSDH317

I use my 16 PM constantly and have never seen this issue, nor have I ever seen it on a store demo phone.


Make an appointment with your local Apple Store to have your phone examined:


Genius Bar Reservation and Apple Support Options - Apple


or contact Apple Support directly:


Contact - Official Apple Support


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Dec 29, 2024 10:51 PM in response to akshayks

That's great that he did that.


The terms of the warranty state that your replacement may be new or remanufactured; emboldening is mine:


If during the Warranty Period you submit a claim to Apple or an AASP in accordance with this warranty, Apple will, at its option:

(i) repair the Apple Product using new or previously used Apple genuine parts that have been tested and passed Apple functional requirements,

(ii) replace the Apple Product with a replacement product of the same model (or with your consent a product that has the same or substantially similar features as the original product – e.g., a different model with the same features, or the same model in a different color) that is new or comprised of new and/or previously used Apple genuine parts and has been tested and passed Apple functional requirements, or 

(iii) exchange the Apple Product for a refund of your purchase price.

Legal - iOS Warranty Document Us - Apple


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iPhone 16 Pro Max Screen Unresponsive

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