Issue with AirPods Pro 2 and iOS 18: Ringtone Volume Extremely Loud

Count me in as another victim of this ear trauma…it has been driving me crazy, so glad I am not the only one dealing with it. I have fooled with a bunch of setting to try and figure it out without luck (INCLUDING lowering the ringer volume, which I though helped initially, but then my ears got blown out again the next day). This is happening to me on AirPods 4 w/ANC, so it seems like it isn’t just one model having the issue.

It is quite ironic that the AirPods section/4 reveal during the iPhone 16 event focused on hearing health, only to have [what I assume is] a bug causing ear splitting ring volume in iOS 18…

I have the exact same issue since iOS 18! The incoming ring tone is deafening but after answering the call volume is at a normal level. None of the settings adjustments have helped and I have unpaired and repaired my AirPods and updated to 18.01 with no success. It is interesting because even with "hearing protection" on the incoming ringtone ignores the volume limit. I have seen this issue posted on other forums. I hope Apple comes out with a fix soon!

Turn off personalized volume and it should fix it.

The new issue i have is with no ringtone on incoming calls through the airpods

Me too, exact same issue. It's absolutely not acceptable as it poses a very huge health risk!!

What an amazing glitch not to be patched with urgency. Considering the harmful effect, this is pretty appalling.

With iOS 18.0.1 and AirPods 4, after iOS 18 update, my "Reduce Loud Sounds" (Settings > Sounds & Haptics > Headphone Safety) toggles on with 90 dbs. I remember, before update, it was deactivated and I didn't have any problems with ringtone volume with AirPods. In my case, toggle off "Reduce Loud Sounds", fix issue ringtone volume extremely loud. Also, toggle on with minimun setting (75 dbs) fix it, but it also affects "Music" reproduction (it is not possible to reach very loud volumes).

This is extremely frustrating and painful. Please fix. Nothing seems to fix the problem. Literally the only thing that changed is me updating the software.

Same problem here thought my ear were gunna bleed

I don’t have personalised volume enabled in the first place. Also checked the reduce loud sound as other suggested, but that too is already disabled.

Very disappointing

My challenge is the opposite - On my Pro Max 11 with Airpods Pro 2 and ios 18.1 I cannot get the phone to ring audibly through my airpods. There's a very faint alert and ring - unhearable if there is anything else going on. I've set the ringer volume, turned off loud noise protection. Still it is not working as it did this morning before the 18.1 update.

So apparently bold and negative sentences are not in line with the forum etiquette.

This side of Apple is quite surprising.

Look below

Having same problem. Can’t hear incoming rings. Every other sound fine.

any suggestions. Restarted phone. Reconnected AirPods. No help

Having the same issue.

I usually have my airpods in my ears while riding my bike through the city and often times my navigation is on.

anytime i receive a call, it goes super loud distracting me from driving and along with the ringtone even the navigation (google maps/ apple map announcing turns) starts peaking at the loudest volume possible!

(Imagine ringtone and turn navigation blasting in your ear horrendously mid driving and you cant do anything even with voice command because even siri doesn’t hear anything while i’m voice commanding it to reject the call and this goes on till i physically find the opportunity to press the volume/power button on my iphone)

Nor do head gestures work(nodding to reject the call) but that is still understandable if the sensors dont register it as a command because there’s constant vibrations coming off from the bike or speedbreakers.

(much more unstable than riding in a car)

I have a 13 pro max with 18.1 and it’s the opposite with my AirPods Pro 2. The ring volume is really low so I sometimes miss calls if my environment is loud. Also noise control now only works with both AirPods in, which is not flexible especially if I only wanna use one instead of both.

FYI, the option to use 1 AirPod with noise control is in Accessibility>AirPods>[Your Device]>Noise cancellation with one AirPod