Cards in wallet not working

There are a couple things you can try. I’ve listed them below from simple to more time consuming.

Forced restart takes just a minute or two and could resolve the issue. It’s much more than simply turning your iPhone off and on. I’m posting a link below with complete step by step instructions.

Force restart iPhone - Apple Support

Removing the case may help. Components do age, but your iPhone is not that old. However, thick cases are a known issue.

Update the iOS on your iPhone to iOS 18. It could resolve the issue. If you’re iPhone goes in for service, Apple will automatically update your iOS.

Update iOS on iPhone - Apple Support

Lastly, contact Apple Support and request Remote Diagnostics and pay particular attention to the NFC module. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

They can also do diagnostics at a nearby Apple Store Genius Bar. You can use the link below to make an appointment.

Genius Bar Reservation and Apple

Support Options - Apple

There are other steps to try, but you at least need to review the steps above and do the first two steps and try the cards again.

Good luck and I hope you have a great weekend!

Specifically what’s not working. Can you please give an example? What model iPhone and iOS version are you using?

Hi, how many stores have you tried it in? Did it ever work?

Is your iPhone in a case? If so, is it a thin case or big, thick Otterbox style case?