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I'm locked out of my Apple pay and I've called several times and no one can tell me anything as to why I'm like they just telling me that I don't have access to my money I haven't committed no Friday I haven't did anything illegal with the account and no one can tell me anything about how I can have access to my money What do I need to do
iPhone 14 Plus, iOS 17
It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.
If your Apple Cash account is restricted or locked
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE
https://applecash.greendot.com/termsconditions/
If after talking to an Apple Cash Specialist at Green Dot, you have additional questions, please post a reply and the community can try to answer.
It doesn't take an illegal action to have your Apple Cash suspended/terminated, it could be any violation of the Terms to Use for Apple Cash. For example, Apple Cash cannot be used to pay for commercial services by using P2P payment through messages. I have seen where rideshare drivers are being paid directly using Apple Cash and of course that would be a commercial service.
In addition to Jim’s examples, you can add cryptocurrency, online gambling and medical marijuana to the list of uses that may result in your account being closed.
Locked out my Apple Pay
