Apple Gift card says it has already been redeemed

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.

You may also report the scam to the FTC Complaint Assistant.

It's possible if you purchased it at a retail location where the Gift Cards are displayed on a rack where they are available for anyone to tamper with them. In that case you were scammed at the store and the retailer failed to protect your purchase.

We see stories on the news during the holiday months warning about this scam, but it can happen any time of the year. Many retailers are now securing their Gift Cards behind a counter to protect their customers.