What causes Time Machine to stall during backups?

I've had no trouble with Time Machine until updating my Mac Mini M2 to OS 15.0.1. After the update, I constantly get the message "Time Machine did not finish backing up because some files were unavailable. Backups will resume when your Mac is unlocked." The backups seem to run fine until reaching about 80% then stall before the message appears. I've tried different ports, different USB C hubs, different cables etc. with the same result. I've scann the resources here and found nothing current or helpful on this issue.


[Re-Titled by Moderator]

Mac mini (M2, 2023)

Posted on Oct 25, 2024 5:25 AM

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Posted on Nov 15, 2024 5:47 PM

It's just lazy customer support to ask users to wipe their TM drive and/or Mac hard drives (and restore or reinstall macOS). There is obviously a NEW bug in macOS 15 that is causing this when TM kicks off and the screen is locked. Obviously. Wiping everything only papers over the problem and DOES NOTHING to find the real issue.


I say "lazy" without any guilt. I do customer support for a software company and I always want to find the real cause rather than paper over it. Look how many people are impacted by this!!! The real number is 1 or 2 orders of magnitude more! (because people don't spend the time finding a place to post their problem)

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Dec 26, 2024 8:28 AM in response to alex349

It's still good for me. After reinitialising Spotlight it failed once (after about 11 days) and immediately I put in the Find My folder exclusion. Since that was done it has been completely solid with no failures at all.

The only other thing I've done was remove the backup to the NAS and now just backup to the hard drives. This was done as I found the NAS slowed down too much when backups ran at the same time on my Mac and my wife's.

She backs up to the NAS with the FindMy fix in place and again has not had any issues since I put it in place.

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Oct 25, 2024 4:18 PM in response to Kerry Kinkade

This procedure worked fine.


I also tried another one with my NAS: I rebooted the Server and the Mac and requested another back-up. For a while the error message for failed backups persisted but when opening the TM Settings, I noticed that the NAS disk showed the time of a backup without a warning attached to it. After the second or third backup to the server, no failed backup messages showed up. It seems that it is all is well now.

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Nov 1, 2024 8:45 AM in response to dbrewood

I meant 15.1 which is out for doing the upgrade. So, I am going to wait and see if 15.2 has the fix. I am getting tired of these constant upgrades which change settings behind my back and clearly are not sufficiently tested. Having back up issues with the firewall is not a minor inconvenience. Bad Apple.

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Nov 2, 2024 6:46 PM in response to dbrewood

I just reported the defect you see with 15.1 and the one I saw with 15.0.1 with Apple Support. If you do, they will give you a case ID number and you can inquire with them when an update comes if it addresses the issue using the case ID number.


I am sorry to hear that the solution was to wipe out your hard drive and restore from a previous backup. So, I guess that you are now back in 15.0 which showed no issues with TM for me.

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Nov 3, 2024 1:23 AM in response to mjmarch

Yes so I ended up wiping the Mac and doing a restore from a backup. I got a conflict when restoring which I ignored.

So yep it didn’t restore properly so I’m doing it again this morning. Interesting when it downloads the OS to do the reinstall it uses Sonoma.

So while the OS part of the restore is taking place it’s our early doors for a coffee.

I will be going back to using Sequoia even if it has the problem again so I can feed back to Apple. I know from past experiences cases are help open for 30 days.

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Nov 3, 2024 7:15 AM in response to dbrewood

I reported it for both 15.0.1 and yours @dbrewood for 15.1. No point of putting my case ID number as it will be edited out in accordance to Apple’s terms and conditions for using the Community site. I guess that they do not want to accept that this is, in my opinion, major as it compromises two basic functions of the OS: TM backup and firewalls. I will not update to 15.X until they fix this issue. I have two other computers around and they will remain in Sonoma now that one cannot download 15 but just 15.1 which is busted.



[Edited by Moderator]

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Nov 16, 2024 11:19 PM in response to envoy510

That isn’t what I posted. You need to get spotlight to reindex.

to do this add the main hard drive to the Spotlight ignore list, wait maybe 30 seconds and then remove it. This will start Spotlight reindexing on the drive.

You should be able then to check this by opening Finder and viewing most recents, you should see that list starting to populate.

Once that is there TM backups should now work with the Mac locked.

If your backups are screwed you may need to reinitiate them. Hopefully though you should be good after that is done.

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What causes Time Machine to stall during backups?

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