AirPods Pro: Can't start hearing test "Place AirPods Pro in Case" popup

Had all the same problems mentioned. The fix was NOT taking the pods out of the case. Open the case (leave pods in case), wait for phone to connect, open the AirPod section in Settings and press the Hearing Test tab. Should bring up the questionnaire. After that it will prompt you to take out the pods and place them in ears to start the test process.

I ran into this issue today. After not being offered the test because the battery's were too low. Once charged, I'd get the popup again and again...I put both iPhones and pods on charger and tried everything. endless loop.

Finally I made sure both iPhones and pods were fully charged, used "Forget Device" and re-paired the AirPods.

It Worked!!

The hearing test began and worked perfectly.

I had the same issue yesterday, since I received the air pods as a Christmas gift. I found a video on youtube that mentioned this issue and said to just leave your airpods in the case but leave the case open for several hours. Thankfully I did not to wait over 30 minutes before actually being able to start the hearing test. Still very annoying, but I really wanted to try out the hearing aid function of these airpods.

By "this" worked for me, I mean leaving open the case, with the AirPods in, near the phone, then going to the AirPods in Settings and lo and behold the hearing test was there.

It has to be set to transparency mode prior to starting the test

You can start the hearing test process from the Health app, for me it starts every time, although from settings it never started

So today I finally got to take the hearing test! Followed Qbert's advice to the tee. Leave air pods in case. Open case, then open phone and take it from there. Nice results!

I received this message as well (of course; why else would I be here?).

But the message said to wait a few minutes, so I let the case sit on the charger for about five minutes with the AirPods inside, and when I tried after that, it worked fine. So maybe the issue is that you really have to wait several full minutes.

My solution was to use my iPad instead of my iPhone, it worked immediately

They should instruct it as “Put AirPod’s in the case with the lid open”

My problem with taking the hearing test was a bit different from the others who posted on the Communities. I was having trouble because the hearing test was not on my iPhone 16 Pro, which was really weird. All I could do was test the fit of the AirPods. I don't know if my "solution" will work for anyone else but all I did was put my AirPods Pro 2 back in their case, fully charge the case with the AirPods, and after 2 days, I tried again and discovered that the hearing test was now on my iPhone and I was able to take it. Very strange but it worked perfectly. It might not have taken the full 2 days for this to happen but that was how long I took before I tried to see if I could find and do the test.

Per the previous post/suggestion, pods must be on transparency to proceed.