You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Apple Intelligence brings incredible new features across iPhone, iPad, and Mac.

The first set of features is now available, with many more rolling out in the coming months.

⏺ Overview

⏺ Compatible Devices

⏺ iOS 18

⏺ iPadOS 18

⏺ macOS Sequoia

Apple Intelligence stuck on endless download phase with no working features.

Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.

iPhone 16 Pro Max, iOS 18

Posted on Oct 29, 2024 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2024 12:58 AM

Using 16pro max and recently updated 18.1 .

First it took hours to prepare the apple intelligence after waitlisting now I can somehow enable apple intelligence option but can’t use any features cause it stuck on downloading …


19 replies

Nov 1, 2024 6:08 AM in response to DylanfromAR

vejo Reclamação sobre travamentos, conexões, atualizações, etc.

a pergunta: por que usam APPLE?

mãe alguém foi na China compra o XAIOMI.

apple Watch? Não dá problema não, conexão rápida e segura.

observem a referência do aparelho de vocês, existe a primeira letra que é o país de origem. Funciona em qualquer lugar do mundo. Quem está insatisfeito liga na Apple (Califórnia), eles pegam seu aparelho e reembolsam o valor.

sugestao: comprem um celular da Tesla, internet via STAR LINK

Brasileiro reclama de tudo, tudo… aprendam a solução, se tá com problema o aparelho resolva. Se vocês saíram do país mesmo não tiveram experiência de ver como fazem no 1 mundo? Resolvem, não reclamam em rede, sabe porque tudo lá é melhor? Porque são melhores e exigentes.

aqui se compra um iPhone de 20x e acha que é pra tirar onde.

usem pra trabalho, leiam pelo menos o manual de instrução que vai pro e-mail.

se tiver insatisfeito com a APPLE usa outra marca que lhe traga prazer e resolutividade pra suas necessidades.

Nov 7, 2024 12:33 AM in response to DylanfromAR

Just upgraded and semi bricked the first 16 pro max during the install.

it was in a almost bricked state I’m sure hooking it up to a Mac would fix it but gladly the Verizon staff just gave me a brand new identical one and swapped it . They knew the nightmare we had gone through upgrading our phones with best buy .


don’t upgrade your phone through Best Buy . Ever .


hard lesson learned .


[Edited by Moderator]

Nov 20, 2024 12:24 AM in response to DylanfromAR

I managed to fix the problem on my iPhone 15 pro!

I reset and delete everything on my phone and then restored an old iCloud backup from before I had enabled Apple Intelligence.

When I then went to settings and click download Apple Intelligence it took about four seconds and it worked.

Before you do this, remember to check if you have a iCloud backup and how old it is.

Apple Intelligence stuck on endless download phase with no working features.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.