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Opening Apple Music shows 'This subscription is already being used with a different Apple Account".

Have recently changed by mobile from A Samsung A22 to a Samsung Flip on which I had apple music through by EE contract.


All information changed over but when I go to open my Apple Music i get the message 'This subscription is already being used with a different Apple Account.


As far as i know i only have the one apple account. I also have 2 Mac pro computers.


How can I sort this problem so I can use my apple music on my new mobile.


Thanks in advance for your help.


Jim


[Edited by Moderator]

MacBook Pro 14″, macOS 14.6

Posted on Oct 31, 2024 5:27 PM

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Opening Apple Music shows 'This subscription is already being used with a different Apple Account".

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