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For several years I have used the same online payment portal that is connected to my checking account to pay a monthly bill using my Macbook Air (Ventura 13.0.1) My address and billing information haven't changed, nor are there changes in regard to the payee's information. Does anyone have ideas as to why it suddenly won't let me process a payment? I have tried numerous times over the last several days.
Thank you!
MacBook Air 13″, macOS 13.0
Is there a specific reason for using " Macbook Air (Ventura 13.0.1) " released Dec 13, 2022 ?
I do not seem to be dismissive but really ?
Update the computer to current Ventura 13.7.1
About the security content of macOS Ventura 13.7.1
While you are at it.
There's is also an update for Safari to version 18.1
About the security content of Safari 18.1
Always make a Time Machine Backup before doing any upDates.
All good points made by @ MartinR and worth considering
Though, as mentioned Ventura 13.01 from 2022 in 2024 . . . !
The problem might not be your computer.
It could be a problem with the payment processor. It would help if you identify the processor. And if you check with them.
Also, what version of what browser are you using? There have often been reports of problems with particular financial institutions with particular browsers.
Let us know after the computer has been updated
As I do not have an account with https://payments.gozego.com/login?vpw=1344&crd=1
I can only say, the login process does pickup my " Auto Fill Function " for passwords and email address
That is a far as I could possible go.
Tested running macOS 15.1 Sequoia and using Safari 18.1 with one Safari extension for blocking ads
Thank you - I wasn't previously aware of the updated Ventura version - onto it now. Zego is the service provider for the portal.
Why isn't a valid payment portal working?
