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Loud interference through hearing aids

Loud interference noise heard through hearing aids when answering phone call.

Hearing aids selected as the method of hearing the audio from the call

iPhone 13

Posted on Nov 8, 2024 12:53 AM

Reply
1 reply

Nov 9, 2024 10:14 PM in response to Shinkel13

Hi Shinkel13,

welcome to the Apple (user-to-user) Community!


Re: "Loud interference through hearing aids"


Am no expert in this area ... yet your post deserves some response.

If you haven't seen them already: Wondering if Apple support's online articles (links below) may be helpful:


Eg: "a Bluetooth signal can be interfered with or weakened in some situations".

See: If the sound from your wireless headphones cuts out or is distorted - Apple Support


The interference noise may be from the iPhone:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Eg: says: "If you can’t hear a person’s voice clearly, hear crackling or static, or are experiencing issues with sound quality, find out what to do."


You could also check that any openings in the hearing-aids are clear,

and that the microphone on the iPhone is not obstructed.


You may want to check for a possible hearing-aid firmware update, (or, if you use an app, an app update) with your hearing-specialist, hearing-aid manual, or with the hearing-aid manufacturer (Eg: contact "support" on their website).


More info: About Hearing Aid Compatibility (HAC) requirements for iPhone - Apple Support

Eg: If you scroll down in the above article, you'll see info:

"About Hearing Aid Compatibility and newer wireless technologies

and

How to: "Get the best experience with a hearing aid"


All the best :-)

Loud interference through hearing aids

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