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Unrecognized phone numbers in Apple Wallet

i am trying to verify my debit card on my Apple Pay but it lists two phone numbers, one is my old landline number and the other number I don’t recognize. Help please



[Re-Titled by Moderator]

Posted on Nov 9, 2024 6:55 PM

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2 replies

Nov 10, 2024 4:00 AM in response to Extremlee805

Apple is not a bank. Only the bank that issued the card can verify your and your account. The numbers you see are the numbers your bank has on file for you.


>>Adding additional verification

A card issuer can decide whether a credit or debit card requires additional verification. Depending on what’s offered by the card issuer, the user may be able to choose between different options for additional verification, such as a text message, email, customer service call or a method in an approved third-party app to complete the verification. For text messages or email, the user selects from contact information the issuer has on file.


A code is sent, which must be entered into Apple Wallet, Settings or the Apple Watch

app. For customer service or verification using an app, the issuer performs their own communication process.<<


Card provisioning security overview - Apple Support


Unrecognized phone numbers in Apple Wallet

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