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💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
New iCloud Terms and Conditions message says I must accept new terms etc. I click continue and get Cannot Complete Action message stating “This action cannot be completed at this time.” Only option is to click OK. Restarting iPad changes nothing. iPad 5th generation; iPadOS 16.7.10.
iPad, iPadOS 16
Same issue with my iPhone 14 on iOS 17.6.1. No matter what I do, I always get the message that the action cannot be completed at this time.
Same issue with my iPhone 14 on iOS 17.6.1. No matter what I do, I always get the message that the action cannot be completed at this time.
I have updated my iPad to17.7.10 as you suggest, however I still can’t accept iCloud’s new terms and conditions. I just get the same message I got before which everyone else on here is getting.
You are not the only one - see my question for the same thing...
Didn't work for me. iOS 17.7.1, iPhone 13 Pro Max
Same here. This really is ridiculous. Tim is THE WORST CEO.
Logged in to iCloud.com. Nothing popped up and it is unclear how to update on website.
So wrong! I have no options for an update. Still can’t except the new terms and conditions.
You can accept the new icloud terms and conditions via web. After logging into iCloud web, it will automatically pop up the icloud terms and conditions, then click to accepe. It will be normal after that! More detailed methods are mentioned in this blog, I followed the tutorial and it did help me solve the issue successfully.
I had to update to IOS 18.1 before it would allow me to accept the New Icloud terms.
iPhone 8 can’t be updated beyond iOS 16…so hmm is this apples way of pressuring folx to upgrade? (Which I really don’t want to do—I have chargers/case for iPhone 8 and it’s plenty for me. But I do not want to lose my notes either and they’re starting to malfunction…
I updated to 17.7.10 and it still doesn’t let me accept terms and conditions
Thanks but your repeated responses to ‘contact Apple’ are not at all helpful.
Apple should be providing proactive advice / hotfixes to affected users given the scope of the issue and the potentially serious (legal) implications of locking users out of their cloud storage.
It is not the responsibility of individual users to go out of their way to all contact support in the slim hope of getting advice, when Apple has all the information they need in this thread. It is the mega-corporation’s responsibility to maintain their services to a working standard and, failing that, to provide PROACTIVE advice and support when their services fail.
TLDR: contact Apple Support.
If you are getting the Terms of condition message "cannot be completed at this time" . Check your software update and if running 17.6.10 there will be a 17.7.10 update available . Start the install and you will have the option to accept Terms and Conditions.
Update on my situation.
Despite the notices saying that in order to use iCloud I need to agree to the new terms and conditions, which I still can't do, my iPad continues to sync with iCloud. Since I started getting these notices, I've experienced no change if functionality and have lost no data. I just need to know how to stop these notices without changing any other settings.
Same thing happening to me — day 3 of this. Coincides with my texts suddenly not being sent.
unable to accept new icloud terms and conditions iPadOS 16.7.10
