You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

AirPods Pro distorted sound connected to Apple TV

When listening through AirPods from time to time the sound gets distorted or disappears, the only fix is to reconnect the AirPods then it works again for some time. Never had this issue previously until I upgraded Apple TV to 18.1. I thought maybe the video is the problem, but I get the same thing in the menu and with other videos.

Apple TV 4K (2nd generation)

Posted on Nov 11, 2024 12:10 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2024 8:23 PM

Same here since the 18.1 update. The audio disappears or becomes distorted/barely audible. For me it happens when I'm fast forwarding or rewinding a show and then hit play. That's when the audio drops. Doesn't seem to matter which app (Netflix, Peacock, etc.). If I disconnect and then reconnect Airpods the audio comes back.


I've tried with Airpods 3 and Airpods Pro 2 and the audio is dropping for both. But so far it hasn't happened with an older pair of Beats Studio Buds.

3 replies
Question marked as Top-ranking reply

Nov 13, 2024 8:23 PM in response to rzmeu

Same here since the 18.1 update. The audio disappears or becomes distorted/barely audible. For me it happens when I'm fast forwarding or rewinding a show and then hit play. That's when the audio drops. Doesn't seem to matter which app (Netflix, Peacock, etc.). If I disconnect and then reconnect Airpods the audio comes back.


I've tried with Airpods 3 and Airpods Pro 2 and the audio is dropping for both. But so far it hasn't happened with an older pair of Beats Studio Buds.

AirPods Pro distorted sound connected to Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.