You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Why can’t I find hearing test in systems under air pods pro

I have an iPhone XR running iOS 18.1 and air pod pro 2. I can’t find hearing test in systems under air pod pro . I bought for hearing assistance because hearing aids irritated my ears. It says 2nd generation on the box. What can I do?

iPhone XR

Posted on Nov 11, 2024 4:38 PM

Reply
7 replies

Nov 17, 2024 8:12 AM in response to EV3674

EV3674 wrote:

I have iPhone 16 plus and airbud pro.I can’t find hearing test

Make sure your AirPod Pros 2 are updated to the latest firmware. Please see below:


In order to use the hearing test and hearing aid function, three things must be true. 

  1. Your iPhone must be updated to 18.1. Here are instructions to update. Update your iPhone or iPad - Apple Support
  2. Your AirPd Pros 2 must be updated to their latest firmware, which is 7B19. Here are instructions to update. About firmware updates for AirPods - Apple Support
  3. You Apple Account must be registered in a country that supports the hearing aid feature. Check your country here.  AirPods Pro 2 - Hearing Health Feature Availability - Apple



Why can’t I find hearing test in systems under air pods pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.