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Siri Not Announcing Outgoing Calls (iOS 18.1)

My father was blinded by a stroke just over a year ago, and had to learn how to interact with his iPhone (14) in different ways. To make a call, he will say "Hey Siri", wait for the "mhm?", then say "Call Steve on Speaker." In iOS 17, Siri would then say "Calling Steve Johnson on Speaker" and the phone would dial and start ringing.


If Siri misheard his command, she would at least say out loud who she was calling, giving my dad the chance to say "Hey Siri, hang up" if it was not the right contact.


In iOS 18, it just immediately begins to ring, without confirming who the phone is calling. This is bad, because if my dad didn't speak it clearly enough, or there's another contact in the phone with a similar name, he could be unknowingly calling someone he doesn't want to call.


I have scoured the iPhone settings, and searched the internet for an answer, but have come up short. Why was this changed (improved confidence in Siri's listening abilities?), and if there's a toggle to turn this back on, why is it so hard to find?


I've made sure "Prefer Spoken Responses" is selected, "Announce Calls" is set to "Always" (though the caption for this one only references Incoming Calls), and "Announce Notifications" is toggled on. I've done a deep dive into the Accessibility options as well, but nothing restores the desired behavior. I have confirmed the same is true on my iPhone 16 Pro running iOS 18.1.


How can I get Siri to verbally confirm who I am calling, if I verbally ask her to call someone?


Side note: We've already tried "Voiceover" mode... it's far more annoying (announcing absolutely everything happening on the screen) than it is helpful, and makes it almost impossible for his nurses / aides to interact with the phone normally (by touch), as the required input gestures are all different.

iPhone 16 Pro, iOS 18

Posted on Nov 12, 2024 9:23 AM

Reply
1 reply

Nov 15, 2024 4:31 PM in response to kstarr16

Hi kstarr16

welcome to the Apple Support (user-to-user) Community!


Re: "How can I get Siri to verbally confirm who I am calling, if I verbally ask her to call someone?"


Am no expert in this area, yet your question deserves some response.

One or more of the suggestions below may (or may not) be helpful.


✽ If your Dad tells Siri about his relationship to people he calls, he can then say ... "Hey Siri, call my son Fred", or "Hey, Siri, call my sister" etc., so he knows for sure who Siri will dial:

See Tell Siri about yourself on iPhone - Apple Support

___________________________________________________________

✽ In this third-party (non-Apple) discussion thread on a similar issue:

https://forums.macrumors.com/threads/can-i-make-siri-confirm-before-calling.1327439/

one contributor says

"so I put all phone numbers in twice, one as work and one as home. Siri

then asks which number you wish to call. We had to add a ; after one of

the numbers otherwise Siri was smart enough to call because the numbers

were exactly the same. It really helps if you have certain people who

you just don't want to call by accident."

__________________________________________________________________________)

✽ If you scroll to "How to make a cellular phone call with Siri" in this (non-Apple) article:

"Make and Answer Phone or FaceTime Calls with Siri" it has some tips:


"Speak your request naturally, as if you are talking to another person. You can say a person’s name, their relationship with you, a company name, or dictate a phone number. If you have more than one contact of the same name or the person you call has multiple phone numbers, Siri will prompt you to select the one you want."

and

"If you regularly get name conflicts, consider setting up nicknames for your contacts."

_____________________________________________________________________

If you wish you can contact (or send feedback) to the Apple Accessibility Team:

You may want to contact Apple's Accessibility Support Team:

How to contact Apple for accessibility support - Apple Support

or

Apple's Accessibility Support Website

(NB: You can "Get Support" from the link at the bottom of their website:)

Accessibility Support - Official Apple Support

_________________

To provide feedback about an accessibility feature on an Apple product:

you can email the Accessibility team: accessibility@apple.com.


All the best :-)

Siri Not Announcing Outgoing Calls (iOS 18.1)

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