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Airdrop won't work on my iMac

transferring from my iPhone, laptop or iPad does not work with my imac


[Re-Titled by Moderator]


iMac 21.5″ 4K, macOS 13.7

Posted on Nov 16, 2024 6:32 PM

Reply
1 reply

Nov 17, 2024 3:42 AM in response to mbdb808

If AirDrop isn't working on your iMac, it could be due to connectivity issues, misconfigured settings, or hardware compatibility problems. Here's a step-by-step guide to troubleshoot and fix the issue:


1. Check AirDrop Compatibility

  • Ensure your iMac supports AirDrop:
    • AirDrop is supported on all Macs from 2012 or later running macOS Yosemite (10.10) or newer.
    • For older Macs, AirDrop may only work between other Macs, not with iOS devices.

2. Check AirDrop Settings

  • On your iMac:
    1. Open Finder.
    2. Select AirDrop in the sidebar.
  1. In the AirDrop window, set Allow me to be discovered by to either:
      • Everyone (best for troubleshooting).
  • Contacts Only (ensure the sender/receiver is in your contacts).
  • On the other device (e.g., iPhone/iPad):
    • Go to Settings > General > AirDrop > Choose Everyone or Contacts Only.

3. Ensure Bluetooth and Wi-Fi Are Enabled

  • On your iMac:
    1. Open Control Center (top-right corner of the menu bar).
    2. Make sure Wi-Fi and Bluetooth are both enabled.
  • On the other device:
    • Ensure both Wi-Fi and Bluetooth are enabled.

4. Turn Off "Do Not Disturb" or "Focus" Modes

  • AirDrop won’t work if Do Not Disturb or certain Focus Modes are active:
    • On your iMac, check the menu bar for the moon icon (Do Not Disturb) and turn it off in Control Center > Focus.
    • On iOS devices, turn off Focus modes via Control Center.

5. Bring Devices Closer

  • AirDrop relies on Bluetooth for proximity and Wi-Fi for data transfer. Ensure:
    • The devices are within 30 feet (9 meters) of each other.
    • There are no major obstructions (e.g., walls or metal objects) between them.

6. Restart Both Devices

  • Restarting can fix temporary glitches:
    • Restart your iMac: Apple menu > Restart.
    • Restart the other device.

7. Check Firewall Settings

  • The macOS firewall might block incoming AirDrop requests:
    1. Go to System Settings > Network > Firewall.
    2. If the firewall is on, click Options.
    3. Ensure Block all incoming connections is unchecked.
    4. Ensure Automatically allow built-in software to receive incoming connections is checked.

8. Update macOS and Other Devices

  • Outdated software can cause compatibility issues:
  • On your iMac:
    • Go to System Settings > General > Software Update.
    • Update other devices (iPhone/iPad) via Settings > General > Software Update.

9. Reset Bluetooth and Wi-Fi

  • Turn Bluetooth and Wi-Fi off and on again on both devices:
    • On iMac, go to Control Center or System Settings > Wi-Fi and Bluetooth.
    • On iOS, use Control Center.

10. Reset Network Settings (iOS devices only)

  • If using an iPhone or iPad, resetting network settings may help:
    1. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
    2. Reconnect to Wi-Fi and try AirDrop again.

11. Use Safe Mode on iMac

  • Cause: A third-party app or extension might interfere with AirDrop.
  • Solution:
  1. Restart your iMac in Safe Mode:
    • Shut down the iMac, then power it on and hold Shift until the login screen appears.
    1. Test AirDrop in Safe Mode.
    2. Restart normally to exit Safe Mode.

12. Test Hardware Functionality

  • Bluetooth Issue:
    • Check if Bluetooth works for other features (e.g., connecting a mouse or keyboard).
  • Reset Bluetooth:
  1. Open Terminal and type:
bash
Copy code
sudo pkill bluetoothd
    1. Restart the iMac.
  • Wi-Fi Issue:
    • Ensure your iMac is connected to a stable Wi-Fi network.

13. Contact Apple Support

If AirDrop still doesn’t work, there may be a hardware issue with your iMac's Wi-Fi or Bluetooth. Contact Apple Support or visit an Apple Store for diagnostics.


Let me know which steps you’ve tried or if you encounter specific error messages!

Airdrop won't work on my iMac

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