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On starting my MacBook Pro, I am unable to access any part of the computer all I can see is 5 wide pink lines and one black line. I am not sure how to change the display and I can access the computer to reset anything.
Any advice?
MacBook Pro 13″, macOS 13.6
Computer_chat wrote:
On starting my MacBook Pro, I am unable to access any part of the computer all I can see is 5 wide pink lines and one black line. I am not sure how to change the display and I can access the computer to reset anything.
Any advice?
https://discussions.apple.com/content/attachment/8884af64-e337-40a5-9eed-ef6100f13df8
You have a hardware issue...
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
As a work-a-round you can plug in an external monitor and compare your results.
Wide pink lines on screen
