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How to access my locked or disabled Apple Account?

Hello apple community am sorry for my mistake can you help me this this issue request access to account or forget password but not work they show me this account is locked & can’t not be used so please can you help me with this


[Re-Titled By Moderator]

Posted on Nov 18, 2024 2:31 PM

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3 replies

Nov 20, 2024 3:59 AM in response to mubareek

● According to various posts, Apple may permanently lock accounts for various reasons (very broadly outlined in section VII-B of Legal - iCloud - Apple ). If none of the above apply to you, that may be the case here. If it isn’t apparent, contact Apple and ask if that is the situation, but don’t expect them to tell you why. You, or somebody who has managed to get access to your account, are likely doing something Apple is detecting as account misuse. You will have to see if your activities could be construed–rightly or wrongly–as meeting any of Apple's conditions in the support article. You will need to create a new account and stop doing things the way you have been that may have caused the other account to be locked.

In this situation you can still use your equipment with a new account. Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


How to access my locked or disabled Apple Account?

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