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My email is not working

I’ve updated the password bc I couldn’t send email bc it says sender’s email invalid and I tried to fix that but now I can’t send or receive emails

that’s what it says


did I do something wrong I really need help


[Edited by Moderator]

iPhone XR, iOS 17

Posted on Nov 19, 2024 7:17 PM

Reply
3 replies

Nov 19, 2024 7:54 PM in response to Ehtangrimshaw

"My email is not working: I’ve updated the password bc I couldn’t send email bc it says sender’s email invalid and I tried to fix that but now I can’t send or receive emails did I do something wrong I really need help"

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Thank you for the screenshot.


Getting Mail to Work:


A. Start Here: If you can’t Send eMail on your iPhone or iPad - Apple Support


B. Hav the Correct Mail Server Settings:

Contact the site. You need to correct mail protocols to be used for incoming and outgoing mailboxes.


C. Remove, then Add the Account:

Remove your eMail account(s) from your iPhone. Once removed, add the eMail account(s) back. It's worth a go.


Nov 19, 2024 8:34 PM in response to Ehtangrimshaw

"My email is not working: I’ve managed to fix all of that but now it comes up with this "

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Thank you for the screenshot.


A. App Password:

See if you need to use an App Password for this. If you are already using one, then use another.


B. Disable VPN Connections:

Are you connected to a VPN? If so, disable it, and then tht this, once more.


C. Use WiFi:

Disable cellular, and use WiFi, instead. Data services may be an issue here.

My email is not working

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