You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Missing apps in sharesheet iOS 18.1.1

Light night I came to export something from an app, something I do quite often but have not done in about a month or so, and when I click share, the first time, it is slow to show up, but after maybe 10 seconds or so, it does. However, it does not have any 3rd party apps listed. Mainly, I wanted to save it to Files, but nothing shows up. Normally I would see Files, DropBox, OneDrive, Pinterest, and a bunch of others. Now nothing. After the first slow display of the sheet, it then comes up quickly every time I try, but no change. See screen capture


It does however show up on Apple services and apps. So if I am in the Photos app, or take a screenshot and want to share it, or anything like that, then it is there.


I had been on iOS 17.6 before. Never had an issue until I noticed it last night. No idea how long it was like that, but I know it was fine about a month ago (also on 17.6)


So I upgraded to 18.1.1 last night (from iOS 17.6) in the hopes that it would fix the problem, but it does not. It is not just with that one app, the app I usually use this for, but for others as well. That is how I found out I had a problem.


What I have tried so far:


  • Closed all apps
  • Rebooted phone (more times than I can count)
  • Hard reset phone (vol up, vol down, and side button until reboot)
  • I read that adding another language would fix it. Then I should be able to go back to English. I already had French installed, so I switched to French as my primary language. I even tried to reboot at this point.
  • When that did not work, I switched back to English and removed French
  • When that did not work, I added English UK (new language never before been on my phone), but that did not work either. What happened is the share sheet did not come back up again. I tried several times, and it refused to come back up. So I went back to English. Slow to come back up the first time, and still with missing items, but at least it came back up.
  • I went to recently added apps and removed a few. I have about 300 apps, and over the last month, I think most of them got updates, so I am not about to uninstall half the apps on my phone in the hopes that it works. I did uninstall the last few that I know I added brand new, but same issue.
  • Edit Actions as seen on screenshot only shows me the items listed there, but I can reorder them. There are no other items


I also noticed that the phone got pretty warm while trying all of this.


Device: iPhone 14 Pro Currently running iOS 18.1.1


Anyone have any ideas as to what else I can try?


iPhone 14 Pro

Posted on Nov 20, 2024 4:04 AM

Reply
4 replies

Nov 20, 2024 8:41 PM in response to Davy_ray

If Bluetooth is turned off, the issue occurs; however, if it is turned on, everything works fine.


I just did another test. I went to Settings > Siri & Search and turned off and then back on all the options under Suggestions, then restarted the phone. Now all the missing apps have reappeared, and the share button no longer freezes when I press it.

Nov 21, 2024 3:49 AM in response to IvanB88

I went to Settings > Siri and scrolled to the bottom. Disabled the 5 options there (though allow notifications was already disabled) turned all options back on. Rebooted. Same problem. I had to try a bunch of times just to get the share sheet to even display. When it eventually did, same issue


My Bluetooth is always on. But I went to Settings > Bluetooth and disabled it, then enabled it again, to no avail.

Nov 21, 2024 4:21 AM in response to Davy_ray

The only other option I changed was toggling Background App Refresh on and off.




After these three steps, I managed to resolve the app freezing issues, and all the apps reappeared in the share tab.




I also contacted Apple Support to report the problem, and they confirmed that other users have experienced the same issue. They should fix the anomaly with the upcoming 18.2 update.




Let me know if you’re able to resolve it!

Missing apps in sharesheet iOS 18.1.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.