Notes on iCloud inaccessible in Sonoma

Question

Level 1

4 points

Notes on iCloud inaccessible in Sonoma

I have a MacBook Pro 2018, 6 core 2.6ghz intel i7core chip, with Vega 16 4GB RAM GPU and 32GB DDR4 RAM running Sonoma 14.7.1. After upgrading to Sonoma, iCloud will not open my notes. I get the following mesag: "Notes for iCloud cannot open. This browser [Safari Version 17.6 (19618.3.11.11.5)] WebGL feature is not available.Try restarting the browser or try a different browser.

That sounds ridiculous- Apple own browser cannot open apples own app...ideas?

MacBook Pro 15″, macOS 14.7

Posted on Nov 20, 2024 6:07 PM

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Answer 1

PRP_53

Level 10

91,741 points

Nov 21, 2024 2:31 AM in response to RKopan

Perhaps and it is possible.

The user missed the Safari 18.1.1 Released Nov 19 ?

To test out your computer issue

I have logged into my www.icloud.com

Using Sequoia 15.1.1 with Safari Version 18.1.1 (20619.2.8.11.12)

refer to below snippet

Everything seems performs normally

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Answer 2

PRP_53

Level 10

91,741 points

Nov 21, 2024 9:08 AM in response to RKopan

Great

So you can to the right place 👍

Thank you too.

The above has made my day 😎

Do come back to the Apple Support Communities ( ASC ) in the future if additional questions may arise.

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Answer 3

RKopan Author

Level 1

4 points

Nov 21, 2024 6:04 AM in response to PRP_53

Thanks PRP_53, I like your horned owl.

My Software update setting states my safari is up to date. I am on Sonoma, you tested on Sequoia. Are you sure 18.1.1 is compatible with Sonoma and My Intel Mac? Based on a conversation I had with Apple support, I am concerned that Sequoia will render some (many) of my apps obsolete as it is designed for the Apple chip.

Is there a way to update safari even if software update thinks it is up to snuff?

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Answer 4

PRP_53

Level 10

91,741 points

Nov 21, 2024 7:19 AM in response to RKopan

From another similar issue related to " WebGL feature "

Proceed with caution as I have not Tested the below

" Give Terminal app Full Disk Access permission in the Settings->Privacy&Security pane, and after that run in Terminal:

defaults read com.apple.Safari WebKitPreferences.webGLEnabled

if it shows 0, then do defaults write com.apple.Safari WebKitPreferences.webGLEnabled 1

Restart Safari, webgl should be enabled now. "

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Answer 5

RKopan Author

Level 1

4 points

Nov 21, 2024 8:26 AM in response to PRP_53

IT WORKED!!

I followed your instructions, then again pasted in

and it returned 1.

after Safri restart I can read my notes!!!!

Your Owl Icon is well earned, Oh Wise Expert.

Thanks,

Rkopan

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Answer 6

RKopan Author

Level 1

4 points

Nov 21, 2024 6:34 AM in response to RKopan

After writing the response above I checked again and indeed Safari update appeared on my Softare update. However, even after the update, the issue remained.

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