You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Magsafe Wallet not compatible with IPhone 16 Pro

My leather Magsafe Wallet—purchased in 2022—wasn't 'sticking' properly to my new iPhone 16 Pro.

It also doesn't fit quite right - the cards slightly touch/overlap the camera lens.

I (stupidly) didn't take it into an Apple store (busy job, no time), and it soon fell off and was lost (my cards were along with it). Apple support said they can't help, but this is definitely a design fault since a few people are describing the same problem. I think Apple Store should be transparent about this problem and ask people to check their phone's compatibility when they upgrade - and make sure they add the wallets to their new phone's 'Find My.' It was really poor service all around.

Posted on Nov 20, 2024 9:11 PM

Reply

There are no replies.

Magsafe Wallet not compatible with IPhone 16 Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.