App Store charged me twice for the same purchase

Will not purchase anything on the Apple App Store again. They have twice now charged me two times for the same purchase right next to each other and when I called to complain, they say it’s not eligible for a refund. This is a terrible practice Apple. You are a double charging people for one item and it’s not right when people call to complain you dismiss it. And no, it’s not a billing problem on my end.

[Edited by Moderator]