Mail not working after update iOS 18.1.1

After updating iOS to 18.1.1, the mail app is not working. It is totally malfunction and can’t receive nor send email. Start the mail app, it just pops up a white screen. I have tried to offload the app and reinstall it. It’s the same. When I hard reset the phone, it can pop up the mail account list but freezes. How do I fix it?

iPhone 14 Pro Max, iOS 18

Posted on Nov 22, 2024 1:02 AM

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Posted on Nov 26, 2024 3:12 AM

My yahoo mail and iCloud are not working since upgrade to IOS 18.1.1 I’ve restarted phone, and no email is downloading! How do I fix without a complete reboot that will lose all my saved data?

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Nov 29, 2024 1:56 PM in response to MächtigeKatze

So I did the upgrade late last week. Just happened to notice today that my recent sent emails aren’t showing up. Then I saw that all of the emails are marked as being sent from a person on my blocked list. The blocked list on my iPad shows that it’s my own email that is blocked! But I don’t see a way to change that on the iPad. However, if I go to the Gmail App….and go the blocked people….there aren’t any blocked people and the sent mail does not show the sent mails as blocked. I have no idea what to do about this.

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Dec 4, 2024 7:05 AM in response to Jackson0265

Jackson0265 wrote:

I tried setting up email using POP and it worked. My isp is advising me that I should use IMAP!! So I guess 18.1.1 screwed up IMAP

It certainly didn't for most people. IMAP is the dominant protocol these days. If using it had been broken by iOS 18.x, it would be very big news. Without a lot more information, I don't know why you were having issues but it seems unlikely that is the reason.

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Dec 4, 2024 8:40 AM in response to MächtigeKatze

Same issue with my i-phone 15 and 18.1.1 update - This worked for me:

If you're using Apple Mail app on your unidentified iPhone model, I suggest that you try

this work around: go to Settings>Mail>Account and delete your Yahoo account, then read the deleted mail account to your email accounts.

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Dec 4, 2024 4:11 PM in response to MächtigeKatze

Hello Apple, are you listening? iOS 18 update has caused both us to be unable to receive INBOUND email on our Internet service provider email account. We receive message “Unable to Connect to Server, check to see your settings are correct”. Yes, my settings are correct as verified with internet provider. Was on the phone an hour with Apple support, she tried everything she knew of, nothing worked. My internet email provider says that it is the Apple 18 update that caused the problem and Apple has to make a patch! I We sincerely hope you’re working on a patch. Thank you.

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Dec 4, 2024 5:58 PM in response to Biscuit-eater

I get notifications of significant issues, and I haven’t seen this listed. I hope the next version solves your problems, but if not there is still troubleshooting to be done. The only reported email issue that I saw was that MS Exchange didn’t always sync correctly, but that was reported by less than 10 users.

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Mail not working after update iOS 18.1.1

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