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Моя дочь на своем айфон вышла из аккаунта appleID. И зашла под тем который ей сказали, теперь телефон заблокирован и с нее вымогают деньги. Что делать?
My daughter logged out of her AppleID account on her iPhone. And she went under the one that she was told, now the phone is blocked and money is being extorted from her. What to do?
● Apple might reset a device if you can prove to Apple's satisfaction you are the owner. However, they will not do so if Lost Mode is set on a device such as may have been done if you fell victim to a scam where you signed into your device with a different account.
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online* at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt** issued by Apple or an Apple Authorized Reseller. Note that while this will let you get use of the device again, it will not help you with lost access to an account.
* There is a special link for this service. To save time you should use it instead of https://getsupport.apple.com/
**Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support
Мошенники зашли в аккаунт моего телефона
