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Jazzdog Author

Level 1

8 points

Receiving "An unknown error occurred (0x80092013)" iTunes could not connect to the iTunes store" on HP laptop running windows 11

This issue started after an iTunes update on a laptop running windows 11. Flushing the DNS (ipconfig /flushdns) on the computer will allow iTunes to open normally one time but once closed it will not open without issue again. Additionally, deleting and then reinstalling iTunes has wiped my iTunes account including all of the music and saved information other than my basic account info. Syncing my iPhone caused the stored information on the phone to be deleted as well. Now I'm back to square one with everything deleted from my iTunes account and an iTunes app that I would give negative stares if that was possible.

Windows

Posted on Dec 4, 2024 8:59 AM

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