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Issues Accessing Apple Music Across Devices with different OS

I am experiencing difficulties accessing my Apple Music subscription and managing my accounts. Here’s the issue:


  1. I have an active Apple Music subscription on my Samsung S24, connected to email1.
  2. I cannot access my Apple Music subscription on my Mac because my Mac is signed in with a different Apple ID linked to email2.
  3. I tried to create an Apple ID for email1, but the process always gets stuck at the Privacy and Policy page, where the Continue button doesn’t work.
  4. After the several tries I stuck in two-factor authentication page for email1, I receive the error: “Verification codes cannot be sent to this phone number at this time. Please try again later.”


What I need help with:

  • Either creating an Apple ID for email1 and linking it to my Apple Music subscription.
  • OR transferring my Apple Music subscription from email1 to my existing Apple ID for email2.


If I'll create the Apple id to my email1, I need the instruction how to delete apple id for my email2.


Please let me know how to resolve this so I can access Apple Music seamlessly across all my devices.

Posted on Dec 14, 2024 11:52 AM

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Issues Accessing Apple Music Across Devices with different OS

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