How to reactivate iMessage on iPad?

Ever since the last iPad iOS update, the Messages app on my iPad is stuck in a loop and I can’t get out of it. When I open the app, a pop-up appears saying “Sign in with your Apple ID to activate iMessage.“. (Why? I’ve been using messages on this iPad for years.) When I enter my Apple ID and password and press sign in, it sits there for about two minutes and then has another pop-up saying “FaceTime Activation: unable to contact the FaceTime server. Try again“. Tapping outside of the pop-up to see the messages behind it doesn’t do anything.


I have tried all of the Apple support recommendations but many of them don’t apply:


They say go to Settings and turn off Messages (or FaceTime, for that matter). But I find no on/off switch there, only my Apple ID and a sign in, which then locks me into this waiting for verification loop for a couple of minutes before saying it couldn’t contact the server.


I have shut down and restarted several times. I can access my Apple account and Messages OK on both my MacBook and my iPhone. My Internet connection via Wi-Fi is solid. Settings says I’m on the latest software, and I’m not using any VPN service.


Why did this happen? This is the first time I’ve had an iOS issue appear after a software update. The only fix I can think of, which I’m hesitant to try, is to hold down the app icon on the home screen and select “remove app“ and then get a new version of Messages from the App Store if that’s possible.




iPad, iPadOS 17

Posted on Dec 17, 2024 2:51 PM

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4 replies

Dec 18, 2024 5:45 PM in response to TinenTech

FYI, I signed the iPad out of iCloud, then back in again. The name and password worked to turn it off and on, but I still get the message that when I go to the Messages app that it can’t contact the FaceTime server. This is a bug.


it may be that they are trying to send a verification email, but none of the email accounts received anything from Apple.

Dec 22, 2024 4:45 AM in response to TinenTech

I’m having the same problem, my iPhone 7+ is working fine with iMessage but my iPad Air 2 will not update the iMessages that are on my iPhone, checked both iPhone & iPad for software update but both say up to date with iOS 15.8.3 so am wondering has apple stop issuing updates for both my iPad Air 2 & iPhone 7+, have tried all the explanations found including apple’s but nothing seems to work, Hope some one can help.

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How to reactivate iMessage on iPad?

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