Verify Serial Number in Apple System

Subject: Request to Verify Serial Number in Apple System

Dear Apple Support Team,

I recently purchased a MacBook, and I would like to verify if its serial number is properly registered in your system. When I try to check the serial number on your website (Check Coverage), I receive the following message:

"Your search returned no matches."

Here is the serial number of my device:

  • Serial Number: [Write the serial number exactly as it appears on the box]

Could you please check and confirm if this serial number is valid and registered in your system?

I want to ensure that my device is brand new and properly activated.

Thank you for your support.

This serial nuber HX*******V




[Edited by Moderator]

Posted on Dec 18, 2024 6:22 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2024 7:54 AM

You're not communicating with Apple when you post in the Community. Apple support or customer services representatives do not participate in these forums. We're all just fellow users, helping out as we have time and knowledge to share.


If Apple's coverage lookup doesn't return anything, your Mac may have been altered and is not actually new. I would suggest calling Apple Support for your country:


Choose your country or region - Official Apple Support


Regards.

1 reply
Question marked as Top-ranking reply

Dec 18, 2024 7:54 AM in response to mojeeb144

You're not communicating with Apple when you post in the Community. Apple support or customer services representatives do not participate in these forums. We're all just fellow users, helping out as we have time and knowledge to share.


If Apple's coverage lookup doesn't return anything, your Mac may have been altered and is not actually new. I would suggest calling Apple Support for your country:


Choose your country or region - Official Apple Support


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Verify Serial Number in Apple System

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.