Wow, thanks for the quick answer! And I'm flabbergasted that Apple can't manage to figure out how to make the very guide they are showing on their site downloadable. This is where technology is brilliant, simple and straightforward, yet Apple can't master that? But then, I've got product suggestions for their Airpods anyway, like:
- Making an Airpod that has an ear clip built in. I can't tell you how many single pods I've found in parking lots and along street gutters--even with extra, fitted ear tips to adjust. It's beyond comprehension that Apple hasn't figured that out yet.
- For those of us who've adapted to this by buying hooks for Airpods, those hooks cover the swipe mechanism on the arm of the Pod, so one is stuck with either keeping the Airpods in your ears, or being able to use the swipe functions.
Forgive the dump--not your fault that Apple is being slow or resistant for some reason. And at $250, I've only used these Pods 8 times (I've had them two years) because of these issues.