iTunes crashing after upgrading to Windows 11

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Level 1

4 points

iTunes crashing after upgrading to Windows 11

Making a long story longer, my iTunes have been working fantastically until I upgraded to a newer window 11 version. End result, iTunes crashed. I attempted to reinstall it but failed. Got sick of the new windows flaws and reverted to the original windows 11. End result, iTunes has been already fried. I tried to uninstall it but failed. I tried to manually delete and clean up the fragmentation of iTunes, and now, though nothing shows installed, I attempted to install iTunes from the windows store... failing. Now, every time I try to install iTunes, it says that it is already installed by iTunes from the windows store. Installing from the windows store iTunes, it tells me that it is there, and it has to be uninstalled from the program's app, but it doesn't show up as a program.

A little help would be very appricated.

[Re-Titled by Moderator]

Posted on Jan 5, 2025 1:18 AM

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Answer 1

Jan 5, 2025 7:15 AM in response to Stighre

Many people have better luck using the "stand-alone" iTunes installer

rather than the Microsoft store version.

Nice discussion of that by the smartest person on these forums (IMHO ;-): tt2

install iTunes on new 64 bit PC - Apple Community

There was an Apple support article on the correct way to uninstall iTunes - HT1692

but it's been taken down (may be obsolete?)

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Answer 2

Stighre Author

Level 1

4 points

Jan 5, 2025 3:32 PM in response to Stighre

I finally repaired the issue. It wasn't exactly uninstalled, but it also wasn't exactly installed. Windows didn't have it as an app, so it couldn't be uninstalled. I did use CCleaner on it and cleaned up everything I could. I tried to install the Windows store iTunes on it and it failed... again. So, I tried to install the one I downloaded from Apple, and it worked. My iTunes is back to normal. I only found out about this possible fix from copilot. I was getting desperate. I didn't want to go through a full install of windows again.

Thank you everyone.

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