iPhone 16 Pro not receiving group text messages

I upgraded to the iPhone 16 Pro about a month ago and started noticing that I am NOT getting 99% of my group text messages. I have spend 12+ hours on the phone with Verizon support or Apple support and no one can resolve my issues. I have reset the network, hard reset my phone, turned off RCS, I have even swapped out phones. The problem still persists. Is anyone else having this problem? Is it just me?


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iPhone 16 Pro, iOS 18

Posted on Jan 8, 2025 12:28 PM

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Posted on Jan 8, 2025 9:10 PM

I am having the same issue! so frustrating. I have been in contact with Verizon. Reset all the things. If i do get messages sometimes they come in overnight and like 30+ all jumbled if i even receive them at all.

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Jan 8, 2025 9:10 PM in response to Kymany04

I am having the same issue! so frustrating. I have been in contact with Verizon. Reset all the things. If i do get messages sometimes they come in overnight and like 30+ all jumbled if i even receive them at all.

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Mar 23, 2025 4:48 AM in response to Kymany04

I’ve been having the same problem since getting my iPhone 16 Pro Max (along with the other common issues of reels freezing and touchscreen unresponsiveness— which makes swipe-typing, my go-to, next to impossible).


This was happening consistently with a thread with one Android user, so, I just piled more hate on my sister and her phone. However, it just happened last week with a thread of all iOS users.


This is 100% in Apple issue, not a network problem, as we have T-Mobile, not Verizon, and are having the same issues.


I can’t believe more people aren’t on here, complaining about it. I keep waiting for an update that will finally fix it. None of the suggestions online have been helpful. No, Chad, I hadn’t thought of turning my phone on and off, checking for updates, or making sure I had a strong WiFi connection.


I never thought I’d miss my iPhone 12.

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Mar 3, 2025 3:32 PM in response to maine-augusta-009

Scoot over on the bench....I too am having issues. For me it is a group text with 2 iPhones and 1 Android. When I group text with iPhone users it's fine.


I've talked to Verizon many times today, 3/3. This is after I was on the phone 3/2 with Verizon too. I've done the resets you've all mentioned. Nothing is working. Oh and within these texts it affects not only my iPhone, but laptop and iPad.


Frustrating to say the least. Let alone to test it the people I text are working!

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Mar 19, 2025 10:44 AM in response to Kymany04

I am having the same issue since getting my iPhone 16 pro a month ago. I have done all the resets and updates. It definitely seems connected to groups that contain at least one android phone, however I still receive individual text messages from androids. So frustrating.

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iPhone 16 Pro not receiving group text messages

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