iCloud contacts sync with Outlook 2016 but don't appear when creating email

I'm running Outlook 2016, iCloud for Windows, and iCloud Outlook. My iCloud contacts appear when I click the people icon; so far so good. When I click "new email" and then click the "To" button, none of the iCloud contacts appear in the "Select Names: Contacts" dialog box. What do I need to do to get the iCloud contacts appearing in the dialog box?

Windows, Windows 11 (26100)

Posted on Jan 11, 2025 12:56 PM

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iCloud contacts sync with Outlook 2016 but don't appear when creating email

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