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User profile for user: ChloeG93
ChloeG93 Author
User level: Level 1
4 points

How do I cancel my Apple music subscription?!

Hello,


I have recently upgraded my new phone to an iPhone 16. I tried to cancel my Apple Music subscription whilst upgrading my phone. However, I was told that I need to do this manually because it wasn’t or included in the plan. I have followed multiple forums on this website as well as Google but I’m having great difficulty trying to cancel my subscription. When I go onto my subscriptions on the settings and also on the Apple Music app, it tells me that there’s no subscription. However, I am able to use Apple Music and download tracks as normal. Can somebody tell me what I’m doing wrong? Thanks

iPhone 16, iOS 18

Posted on Jan 13, 2025 7:32 AM

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3 replies
User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
207,739 points

Jan 13, 2025 8:45 AM in response to ChloeG93

How exactly are you downloading tracks? From where? What do you do, to download these tracks?


If there is no subscription for Apple Music in the iPhone's settings app, then it means the subscription either does not exist, or is not linked to the Apple ID currently signed into the iPhone at least.

click here ➜ If you want to cancel a subscription from Apple - Apple Support


Do you have another Apple Account you used with a previous device perhaps?







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User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
207,739 points

Jan 15, 2025 6:22 AM in response to ChloeG93

ChloeG93 wrote:

Thank you. I will click the three dots in the song and press add to library, then download.

I haven’t changed my Apple ID but I have changed my phone - I’ll see if I can cancel on my old device. Thanks!

Thanks, yes, that generally means you have an active Music subscription, it should be listed in your accounts subscriptions by following the steps here click here ➜ If you want to cancel a subscription from Apple - Apple Support


Are you part of a Family sharing group perhaps? If so, and the organizer is subscribed to the Apple Music Family Plan or Apple One Family or Premiere, then you will have access to the Apple Music subscription.

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How do I cancel my Apple music subscription?!

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