iCloud Photos on IPhone not syncing

I have an ongoing issue with iCloud Photos on my iPhone, refusing to sync. What happens is the status just stays stuck at syncing xx items to iCloud. The only way I can get beyond this, is by a hard reboot on the phone and then the photos will sync properly for a day, and then back to square one.


I have deleted iCloud Photos from the phone (switching of iCloud) and then re-enabling, but that’s doesn’t solve the issue.


This has been going on for a while now, including before ios18. I have the latest version of iOS on an iPhone 16 Pro Max.


Worth noting that photos on other devices, for example iPad will sync no issue, although not on the iPhone until that hard reboot.


It’s driving me mad and really not sure how to resolve this. Hopefully someone out here knows something.

iPhone 16 Pro Max, iOS 18

Posted on Jan 15, 2025 11:13 AM

Reply
11 replies
Sort By: 

Feb 22, 2025 8:38 AM in response to Nick B73

I have pretty much the exact same issue you described.


(The only difference is I'm using an iPhone 16 Pro – not Max – and the same problem is happening on my iPad too).


Very frustrating, and multiple/recent software updates haven't fixed the issue. I've also tried disabling/re-enabling iCloud photos, which hasn't worked.


Sorry I can't offer a fix, but I'm hoping this boosts the signal on this issue.

Reply

Jan 15, 2025 1:24 PM in response to LD150

No just stays stuck at syncing. At the moment it’s been syncing 2 screenshots for 3hrs….. As I say the only that resolves it is a hard a reboot, then syncs within seconds until the next time. If I did the same on my iPad, it will sync straight away.


Its a very odd issue

Reply

Jan 15, 2025 2:00 PM in response to Nick B73

It must be some setup or software peculiar to the iphone , which is why I suspected VPN. Some ad blockers have a VPN profile installed.

If you have all your data sync'd to iCloud (social media can be tricky) you could backup, reset the phone to factory and set it up without restoring the backup, then see if the photos sync. The thumbnails should sync maybe 10,000 images in an hour. If they do then it's software. Big job but may fill a boring weekend.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud Photos on IPhone not syncing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.